Natural Gas is delivered to our customers through an underground pipeline system. Vermont Gas owns and maintains the pipeline system up to the gas meter at your home or business. The customer is responsible for maintaining their piping, including buried piping (see illustration), beyond the gas meter to appliances.

If customer-owned buried piping is not maintained, it may be subject to the potential hazards of corrosion and leakage. Buried gas piping should be periodically inspected for leaks, periodically inspected for corrosion if the pipe material is metal, and repaired if unsafe conditions are discovered.

If you think you may have a customer-owned buried service line on your property, contact Vermont Gas. We’ll send a technician to check it out. If an unsafe condition is discovered, the technician will secure the line and provide you with repair options.

When excavating near buried gas piping, the piping should be located in advance, and the excavation done by hand.