Vermont Gas

What is a customer-owned buried service line? It’s natural gas piping on your property that was installed after the meter and goes underground, typically to another building to supply heat or hot water (see illustration).

Vermont Gas inspects and maintains the network of pipelines that distributes natural gas to your home or business. It’s also important for customer-owned buried service lines to be periodically inspected to ensure that potentially unsafe conditions, such as corrosion or leakage, are identified and repaired. Vermont Gas will monitor customer-owned buried service lines. However, because customers may install such lines using a service provider other than Vermont Gas, we may not be aware that you have a customer-owned buried service line.

If you’ve recently had a new service line installed, or if you think you may have a customer-owned buried service line on your property, contact Vermont Gas. We’ll send a technician to check it out. If an unsafe condition is discovered, the technician will secure the line and provide you with repair options.

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