We make paying your bill simple and convenient. With a number of ways to pay, just select which one works best for you.

AutoPay AutoPay Free Sign Up/Manage AutoPay Paid on Due Date 2
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Paperless Billing Paperless Billing Free Sign Up Monthly Emails

Mail In Your Payment


Payment Processing Center

PO Box 1336

Williston, VT 05495-1336

Please be sure to include your bill stub with your payment.

The toll-free number VGS's Automated Bill Payment System is 833-378-4331

VGS customers can use the easy-to-use PayNearMe app to find the location that fits their needs.

Budget Payment Plan

Our Budget Plan is a great way to stay on top of your utility finances all year long. The plan allows you to pay one amount year round, making your winter bills more manageable. We estimate your gas cost based on your previous twelve months of gas usage and distribute that cost evenly over the full twelve months of the year. We also review your account periodically to make sure your bills are in line with that average and adjust your payments accordingly.

Signing up is easy. Just call our Customer Care Team at (802) 863-4511.


Assistance Programs

VGS is here for you with Assistance Programs. A number of avenues are possible. Read more about our Assistance Programs or contact us at (802) 863-4511 if you have questions. We’re here to help!

Agency Assistance Resource List

Champlain Valley Office of Economic Opportunity (CVOEO)

255 S Champlain St, Burlington

862-2771 or 1-800-287-7971

  • Addison Community Action: 338-2285
  • Chittenden Community Action: 863-6248
  • Franklin Community Action: 527-7392 or 800-300-7392


Low Income Assistance Program (LIAP)



Department of Children and Families

119 Pearl St, John Zampieri Building, Burlington

20 Houghton St, Room 313, Saint Albans


Crisis Fuel  = https://dcf.vermont.gov/benefits/crisis-fuel

Fuel Assistance = https://dcf.vermont.gov/benefits/fuel-assistance 

Salvation Army

64 Main St, Burlington


*Social Service office is open Mon, Wed and Fri from 9 a.m.- 12 noon.  Call for an appointment if not able to come at these times.


Joseph’s House

113 Elmwood Ave, Burlington


*By appointment only. Call during office hours to schedule.

Office hours are Tue, Wed, Thu from 10am to 4pm


Vermont 2-1-1


*211 has the most current list of resources by county.


Vermont Catholic Charities

55 Joy Dr, South Burlington


*Catholic Charities offers a wide range of support including assistance with outstanding utility or fuel bills



95 North Ave, Burlington

861-0110 or 864-7402

*By appointment only. Call during office hours to schedule

Office hours are Mon-Fri from 10am to 4pm


Joint Urban Ministry Project (JUMP)

38 S. Winooski Ave, Burlington


*Call for phone interviews and appointment scheduling.

Office hours are Tue, Wed, Thu from 10am to 4pm


Age Well VT formerly Champlain Valley Agency on Aging

76 Pearl St #201, Essex Junction


*Age Well also has offices in Middlebury and St. Albans by appointment only. Please call for more information. Office hours are Mon-Fri 8:30am to 4:30pm


Cancer Patient Support Program

University of Vermont Medical Center

111 Colchester Ave, Burlington


1 Payments entered after 7:59pm are delayed one business day.