More than 98% of Customers Recommend VGS to Friends and Family

More than 98% of Customers Recommend Vermont Gas to Friends and Family

Company also recognized for commitment to safety, trust and promptness

South Burlington, Vermont – According to an annual independent survey of Vermont Gas (VGS) customers, nearly all respondents (98.7%) say they would recommend the Company to their friends and family. VGS has maintained these high customer scores for more than 10 years and has implemented new products such as Renewable Natural Gas and services such as paperless billing to reduce carbon and respond to customer needs.

“More than 53,000 families and businesses rely on our teams to provide safe, clean and affordable energy solutions along with exceptional customer experience. Hearing that they appreciate our hard work is deeply gratifying,” said Don Rendall, President and CEO of VGS. “There’s no doubt that Vermont’s energy landscape is evolving and our VGS team is committed to giving our customers the tools they need to reduce their carbon footprint today, including our award-winning efficiency programs and our first-in-the-nation renewable natural gas program.”

Each spring, an independent marketing expert surveys a random sample of residential and commercial customers and compiles the results. In addition to high quality and prompt service, VGS customers also recognized the Company’s commitment to safety and call it a ‘company they can trust.’

“We converted to natural gas last fall while we were renovating our house and the process was very easy,” said Barbara Flickinger, of Middlebury. “The VGS team was friendly, knowledgeable, and explained things clearly when it came to helping us make our home as efficient as possible. We would highly recommend the VGS team to our friends and family.”

Barbara Flickinger’s home in Middlebury

Learn more about VGS energy services – including our Renewable Natural Gas Program and award-winning efficiency programs – at


About Vermont Gas

Vermont Gas Systems is a leader in energy efficiency and innovation, offering a clean, safe, affordable choice for over 53,000 homes, businesses, and institutions in Franklin, Chittenden and Addison counties. The company plays an important role in Vermont’s clean energy future by displacing higher-emitting fuels, offering renewable natural gas service and delivering award-winning energy efficiency programs. For more information about Vermont Gas visit 

Media Contact

Beth Parent, Communications and Brand Manager, Vermont Gas Systems

PH: (802) 865-1460 / (802) 578-2776